Cookie Policy

Last updated: 30 January 2026

This Cookie Policy explains what cookies are, how Personalised by C uses them, and your choices regarding cookies when you visit customisedbyc.co.uk.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They're widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Essential Cookies (Strictly Necessary)

These cookies are essential for the website to function properly. They enable core functionality like shopping cart, checkout, and account access. You cannot opt out of these cookies.

Cookie Name Purpose Duration
woocommerce_cart_hash Stores cart contents for the shopping cart Session
woocommerce_items_in_cart Tracks if there are items in the cart Session
wp_woocommerce_session_* Contains session data for the cart 2 days
wordpress_logged_in_* Identifies logged-in users Session / 14 days
cbc_cookie_consent Stores your cookie consent preferences 1 year

2.2 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, traffic sources, and user behavior. This helps us improve our website.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_ga_* Google Analytics - maintains session state 2 years
_gid Google Analytics - distinguishes users 24 hours

2.3 Functional Cookies (Preferences)

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Cookie Name Purpose Duration
recently_viewed Stores recently viewed products 30 days
wishlist Stores your wishlist items 30 days

2.4 Marketing Cookies (Advertising)

These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks visits for advertising 3 months
_pin_unauth Pinterest - tracks user for advertising 1 year

3. Third-Party Cookies

Some cookies on our website are set by third-party services. We use the following third-party services that may set cookies:

4. Managing Your Cookie Preferences

4.1 Our Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to accept or manage cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

4.2 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Here are links to cookie settings for popular browsers:

Note: Blocking essential cookies may prevent parts of our website from working correctly (such as the shopping cart).

4.3 Opt-Out Tools

You can opt out of specific tracking using these tools:

5. Updates to This Policy

We may update this Cookie Policy from time to time. When we make changes, we'll update the "Last updated" date at the top of this page.

6. Contact Us

If you have any questions about our use of cookies, please contact us: